Terms & Conditions

Some of the important Terms & Conditions include:

What is expected of the participant?
  • Tell the NDIS service buyer how you want the support services to be delivered.
  • Always treat the provider with respect.
  • If you have any concerns about the support services, make sure to reach out to the provider.
  • Participate in the creation of an NDIS plan to suit your needs.
What is expected of the Provider?
  • Make sure to review the NDIS plan at least every six months.
  • Provide support services in accordance with the participant’s NDIS plan.
  • Communicate openly with the NDIS participants.
  • Work closely with the participants and consult whenever needed.
  • Be a good listener and resolve problems in a timely manner.
How will payments be made?

Plan funding can be managed in two ways, including:

  • Self-managed: In self-managed plan funding, the service provider will send the NDIS participant an invoice after support services are delivered. The participants will pay within 7 days of invoice receipt.
  • Plan Managed: As the name suggests, the Plan Management agency is responsible for paying within 7 days of invoice receipt.